Helping people bring their design visions to life is the heart of what we do — and hearing how those projects turn out is always the highlight. Thanks to the support of our community, we’ve received hundreds of 5-star reviewsover the yearsfor our family-owned and operated business, and we couldn’t be prouder.
Each review represents someone who trusted our team with their design goals, whether that meant finding the perfect shower tile or shaping an entire room around a single sample. We’re thankful for every one of those projects, and for everyone who has walked through our doors looking for ideas, guidance, or a little bit of both.
Your feedback has also made one thing clear: what matters most in a tile-shopping experience isn’t just the product itself. It’s knowledgeable support, a welcoming showroom, dependable service, and a team that cares about getting every detail right. Those priorities have shaped our business since the beginning — and they’ll continue to guide us through the rest of 2026 and beyond.
Expert Guidance That Simplifies Every Decision
Tile plays a major role in how a space feels, and choosing the right one can feel like a lot of pressure. That’s why our design team focuses on helping customers feel confident and informed from the moment they walk through our doors. We ask questions, explore possibilities, and talk through the details: what you love, what works in your home, and what will hold up beautifully over time.
Many customers mention how valuable it is to have someone who not only knows tile, but truly listens. Instead of spending hours combing through endless options online, our team helps narrow choices in a way that feels less overwhelming and a lot more fun. It’s about making sure you love your selection not just today, but for years to come.
“Conor Firkins was extremely knowledgeable…”
“Conor Firkins was extremely knowledgeable and helpful in the process of picking tile for our bathroom. I would highly recommend their services, as they have a broad platform throughout the state.”
— Kelly F., 5-Star Review
A Curated Showroom For Every Project
Customers and designers alike often tell us that walking into our showroom sparks new ideas immediately. With displays that help you visualize combinations and discover fresh patterns, textures, and finishes, it’s a space designed to make creativity feel effortless. You can compare materials side by side, see true colors under real lighting, and gain a clear sense of how your selections will work together in your home.
We’re proud to offer a wide variety of products, including exclusive lines from respected manufacturers such as Anatolia, Altea Ceramics, Sonoma Tilemakers, and more. You’ll also find essentials that support the full installation process, including electric floor-warming systems, waterproofing supplies, and installation materials that help ensure long-lasting performance.
“It is like a tile art gallery.”
“The new showroom is amazing and filled with tile that goes beyond anything you could imagine. It is like a tile art gallery. They can also help with the correct product to ensure your project will last a lifetime. If shopping for tile, Tile Wholesalers of Rochester should be your first stop.”
— Scott B., 5-Star Review
A Team That Goes Above and Beyond
Behind every successful project is a team that cares about getting the details right. As a family-owned and operated business, our team provides specialized design expertise, technical product knowledge, and personalized assistance from the kind of people who truly care. From helping you choose a layout that feels just right, to coordinating product availability and delivery, to offering guidance during installation, every phase of the process is supported by someone who knows their craft.
Customers tell us they appreciate having a friendly, reliable team that truly listens and steps in quickly when there’s a question or concern. Flexibility, collaboration, and clear communication are core to how we work — because we know projects evolve, ideas change, and problem-solving is often part of the journey.
“The owner and his customer service team worked with us personally…”
“Recently ordered some tile that ended up having a manufacturer's problem. The owner and his customer service team worked with us personallyto fix it and our kitchen now has a brand new backsplash that we love!”
— Charlotte H., 5-Star Review
Trusted by Pros Throughout the Region
We’re proud to be a go-to partner for many of Rochester’s designers, builders, and tile installers. Pros rely on accurate orders, strong product knowledge, and a team that knows every detail contributes to the final result.
Working closely with professionals allows us to support projects at any scale, from a simple refresh to multi-room renovations. And when trade partners recommend us again and again, it’s the highest compliment we can receive.
“They are also awesome with our clients…”
“They have the best customer service of all of the tile suppliers in the area. They employ knowledgeable staff that know their products well and do a great job guiding professionals. They are also awesome with our clients. It is important to us that they take great care of us as well as them.”
— Matt H., 5-Star Review
Thoughtful Support for Every Project
No two projects are exactly the same, but each one deserves the same level of care. Whether someone is refreshing a powder room or selecting tile for an entire home, our team takes the time to listen, offer thoughtful guidance, and make sure every detail feels right.
“What truly impressed me was how they treated my small project with the same level of attention and dedication as a larger one.”
“Home improvement projects, no matter their size, can often be stressful, but the Tile Wholesalers of Rochester team made sure to alleviate any concerns I had…What truly impressed me was how they treated my small project with the same level of attention and dedication as a larger one. I felt valued and extremely supported throughout the entire process.
— Christian T., 5-Star Review
Real Projects, Real Results
One of the greatest compliments is when customers return to show us how everything turned out (or when they come back for the next project). Seeing a space come together exactly as envisioned is a rewarding moment for everyone involved.
We Appreciate Your Support!
We’re proud to have served the Rochester community for more than 50 years — but what means the most to us is knowing that customers walk away happy enough to share their experience. Every 5-star review represents a project we cared about and a homeowner, designer, or contractor who trusted us with their vision. We’re truly grateful for that support.
As we look ahead, we’re excited for the projects still to come and the fresh inspiration walking through our showroom doors every day. If you’re planning a space of your own, we’d love to help make it something you’re proud of.
Visit our Rochester showroom to explore our full selection of tile and design inspiration, or book a free design consultation with one of our specialists to get started.
